Refund Policy

RETURNS CAN BE MADE WITHIN 2 WEEKS (14 DAYS) OF ITEM(S) RECEIPT. 
POSTAGE FEES WILL BE DEDUCTED FROM STORE CREDIT.
ITEMS PURCHASED AT REGULAR PRICE CAN BE RETURNED FOR STORE CREDIT ONLY. 
WE DO NOT PROCESS EXCHANGES.
SAMPLE SALE, BLACK FRIDAY SALE, CYBER MONDAY AND END OF THE YEAR SALE ARE FINAL. NO RETURNS OR EXCHANGES ARE ALLOWED. 
IF YOU RECEIVED A DEFECTIVE/DAMAGED ITEM(S), WE WILL PROVIDE YOU WITH A PREPAID RETURN LABEL TO SEND THE MERCHANDISE BACK TO US. SHOULD YOU RUN INTO THIS ISSUE PLEASE EMAIL US AT INFO@HAUTERESORT.CO SO THAT WE CAN FURTHER ASSIST YOU.
ANY SIGNS OF WEAR OR DAMAGE WILL LEAD TO THE RETURN REQUEST BEING DENIED. 
ALL RETURNS MUST BE SUBMITTED THROUGH OUR ONLINE RETURNS SYSTEM IN ORDER TO BE PROCESSED. 
AFTER YOUR RETURN IS APPROVED YOU WILL RECEIVE A PREPAID RETURN LABEL VIA EMAIL.
THE FOLLOWING ARE EXCEPTIONS TO OUR RETURN POLICY:
  • SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED
  • ALL SWIMWEAR AND INTIMATE ITEMS CANNOT BE RETURNED 
  • RETURNED ITEMS MUST HAVE NO SIGNS OF WEAR AND TEAR(TAGS LABELS ETC MUST BE INTACT)
INTERNATIONAL RETURNS:
PLEASE EMAIL INFO@HAUTERESORT.CO FOR MORE ASSISTANCE.
IF YOU HAVE ANY QUESTIONS OR CONCERNS IN REGARDS TO THIS, PLEASE EMAIL INFO @HAUTERESORT.CO 
THANK YOU!