FAQS
Do you offer express shipping?
Express shipping varies based on the item. Please send an email to info@HAUTERESORT.co and we’ll be happy to assist you. NOTE: Express shipping is unavailable for pre-order items. Please refer to the product description to see if your item is on pre-order.
Do you offer international shipping?
Yes, we ship worldwide! Custom dues are paid by the customer. For more information about shipping please refer to our shipping page.
Can I exchange or return my order if it doesn’t fit?
Currently we are unable to accommodate exchanges. We welcome you to return your item(s) by mail in accordance with our return policy by using our online returns portal.
I’m in between sizes, which size should I buy?
Please refer to our sizing chart and/or individual product descriptions for guidance prior to making a purchase.
I made a mistake/there’s something wrong with my order, who should I contact?
Info@HAUTERESORT.co for all customer service inquiries.
I want to collab with HAUTE RESORT, what’s the best email to do so? INFO@HAUTERESORT.co
I’d love to model for HAUTE RESORT, who should I contact?
Info@HAUTERESORT.co with your comp card information including shoe size.
Does HAUTE RESORT wholesale to boutiques?
At this time wholesale services are not available. If you see HAUTE RESORT available on a platform other than HAUTERESORT.co please notify us right away.
How do I stay up to date on HAUTE RESORT promotions and events?
Subscribe to our email and/or text list for the latest on our promotions, new items and events.
Who’s behind HAUTE RESORT?
A team of passionate women who are just like you!